hiker with backpack observing the view hiker with backpack observing the view

Refund Policy

When it’s right, it’s right – and when it’s wrong, send it back! Let’s get your return or exchange started with a few simple ground rules:

For merchandise returned within 60 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price.

We’ll gladly accept unwashed and unaltered merchandise for return or exchange. All tags must be attached and items must be returned in original packaging. Defective items may still be accepted.

Picnic Time merchandise purchased at independent department stores must be returned to the location where it was purchased. Please contact your retailer for their return/exchange policy.

Final Sale Policy: all sale items are final sale and cannot be returned or exchanged.

Start your return or exchange here.